Home Shopping Mall
ORDER LINE Weekdays 9am - 5:30pm

01753 882 586

Money Back Guarantee

Money Back Guarantee

For your peace of mind Home Shopping Mall offers our customers a Money Back Guarantee on some of our products. We are committed to selling high quality products for our customer's needs. If you are not completely satisfied with our product(s) simply return within advertised returned date of receipt and we will be happy to refund the full product price.

*Does not apply to:


Ingestibles (diet/nutrition supplements),

One Step Gel Polish kits, Gel Nail Polish Bottles & Replenishment Kits, Polish Pix & Mix and Bundle Kits

SlimFreezer sheets,

Zlimmy products,

Slim Action products

Collagen beauty range

These products are excluded from Money Back Guarantee due to the hygiene reasons.


Also all reduced price products are excluded from Money Back Guarantee:

Individual DVD titles,

Sale Items (any item offering a discount off the normal pricing) such as Ex-display SlimFreezer, JNL Express, Firm Express, Physique 57

Reader Offers or Daily Deal Sites offers (i.e. Wowcher, Living Social etc). 

Any items on 'sale', as a Reader Offer, Wowcher, Living Social, or Groupon deal are non refundable. Also, these or any other email promotions or one-off promotions are not applicable to be used with any other promotion.

For our Warehouse Clearance offer for KettleWorx, it will either be KettleWorX Ultra or Evolution package featuring either one of our KettleWorX Instructors Ryan or Alex, depending on what is left in stock.

Refunds exclude your original postage charge.


NOTE: We can accept the return of the products that are in fully resaleable condition and in original, undamaged packaging. In other cases we reserve the right to refuse a refund on the item.